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Getting Your Medical Card
How It Works

Obtaining a medical card can be expensive (usually between $50 and $250) and a real hassle. So we’ve created a different approach - one where we pick up almost all of the work and all of the expense is included in your regular eo membership fee.

Step 1: Subscribe
The first thing to do is simply complete the eo subscription flow, upload the requested documents and pay for your eo membership.

Step 2: Complete A Profile
Next, you’ll be directed to download the eo app from the App Store. In the app, you’ll provide relevant information about your reasons for use, your medical record and your daily schedule. That’s it. There’s no need to schedule an appointment with an eo clinician unless you’d like to do so.

Step 3: Receive A Temporary Medical Card
An eo clinician will then review the information you provided. Assuming you qualify for a medical card, the clinician will then complete your registration with the Massachusetts Cannabis Control Commision, obtain a 40-day temporary card in pdf form and email it to you. This entire process will be completed within 24 hours of your profile submission. 

In the event you’re not approved for a medical card, we’ll notify you via email. You can still continue with your eo membership. Should you not want to continue for any reason, just let us know and you’ll receive a full refund on your membership fee. 

Step 4: Review Your Care Plan & Schedule Delivery
At the same time you receive your temporary card, you’ll be notified that your care plan and list of recommended products are ready to review on the eo app. The pricing of your recommended products will not include state tax, resulting in a 20% discount on products that you’ll enjoy all year long.

You’ll then review your recommended plan and products  (you can message us any time with questions), schedule/take delivery of your products, confirm your care plan start date and begin your care.

Step 5: Receive Your Physical Card In The Mail
About two weeks after your temporary card is provided, your physical medical card will arrive at your home.

If you have any questions about obtaining a medical card through eo, please tap or click the “Ask Us” button in the lower right corner, email us at or call 1-877-707-0706.

  1. Saeed OB, Chavan B, Haile ZT. Association between e-cigarette use and depression in US adults. Journal of Addiction Medicine. 2020;14(5):393-400.
  2. Reed MK, Kelly EL, Wagner B, Hajjar E, Garber G, Worster B. A Failure to Guide: Patient Experiences within a State-Run Cannabis Program in Pennsylvania, United States. Subst Use Misuse. 2022;57(4):516-521. doi:10.1080/10826084.2021.2019780
  3. Balu A, Mishra D, Marcu J, Balu G. Medical Cannabis Certification Is Associated With Decreased Opiate Use in Patients With Chronic Pain: A Retrospective Cohort Study in Delaware. Cureus. Dec 2021;13(12):e20240. doi:10.7759/cureus.20240
  4. Ware MA, Wang T, Shapiro S, et al. Cannabis for the Management of Pain: Assessment of Safety Study (COMPASS). The Journal of Pain. 2015/12/01/ 2015;16(12):1233-1242. doi:
  5. Asselin A, Lamarre OB, Chamberland R, McNeil S-J, Demers E, Zongo A. A description of self-medication with cannabis among adults with legal access to cannabis in Quebec, Canada. Journal of Cannabis Research. 2022/05/26 2022;4(1):26. doi:10.1186/s42238-022-00135-y
  6. Slawek D, Meenrajan SR, Alois MR, Comstock Barker P, Estores IM, Cook R. Medical Cannabis for the Primary Care Physician. J Prim Care Community Health. Jan-Dec 2019;10:2150132719884838. doi:10.1177/2150132719884838
  7. The use of cannabis products may carry unique risks for those who  “self-medicate” without professional guidance and could worsen subjective symptoms. 26 {Omar Saeed} [J Addict Med]
  8. A lack of healthcare professional guidance can result in inadequate symptom relief and frustrating patient-reported outcomes after cannabis use as adjuvant therapy. 27 {Megan K Reed} [Subst Use Misuse]
  9. Among patients suffering from chronic pain, certification in medical cannabis is associated with a decrease in opiate use along with physician intervention. 28 {Alan Balu} [Cureus]
  10. Experts agree; a physician should handle treatment prescriptions and follow-ups to ensure safety.). 29{Mark A.Ware} [The Journal of Pain].
  11. Self-medicating with recreational cannabis is not a safe substitute for supervised care by a doctor or nurse practitioner. 30 {Antoine Asselin} [Journal of Cannabis Research]
  12. Health care providers should monitor for health consequences of medical cannabis use, while also considering how medical cannabis could affect other prescription medications. 31 {Deepika Slawek} [J Prim Care Community Health]

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