Forgot your password?

Please provide the email associated with your account and we’ll send you a link to reset your password.
This is some text inside of a div block.
Questions?
Call 877-707-0706 for customer service
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Password Reset

This is some text inside of a div block.
This is some text inside of a div block.
Call 000-000-0000 for customer service
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Check your email.
We’ve sent you a link to reset your password.
Return to login
Password Changed
Please login with your new password.
Login
Privacy Policy
LAST UPDATED  07/20/22

EO Care, Inc. Privacy Policy

EO Care Inc. (“we” or the “Company”), the provider of eo, is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices with regard to information we collect when providing our Services. By using the Services, you agree to the terms and conditions of this Privacy Policy.


Updates to this Privacy Policy

We may change this Privacy Policy. The "LAST UPDATED" legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy. If there are any material changes in the way we treat your personal information, we will send you a notice to the email address listed on your account. Your use of the Services following these changes means that you accept the revised Privacy Policy.


FACTS: WHAT EO CARE, INC. DOES WITH YOUR PERSONAL INFORMATION

Who is providing this notice?

EO Care, Inc.

Why are we telling you this?

As a company, we want to be clear with you on how we handle your personal information.  Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What types of information?

The types of information we collect include:

  • Identification information (e.g., name, zip code, age, email, mobile phone, etc.);
  • Information you share with us in the use of the Services, including the profile information entered into the eo system; and
  • Written and voice feedback you provide to eo while using cannabis products.

What is, and is not shared?

In the section below, we list common reasons for why companies want to share their customers’ personal information, what eo shares, and whether you can limit this sharing.
Here is the way the following section is organized to make this clear:

Reasons for sharing your personal information

Does eo share?

Can you limit the sharing?

For routine business operations

No

N/A



For marketing purposes to offer products and services to you

No

N/A

(we don’t share)

For joint marketing with other companies

No

N/A

(we don’t share)

For affiliates to market to you

No

No

(we don’t share)

For nonaffiliates to market to you

No

No

(we don’t share)

For nonaffiliates to fulfill products you want to pick up or have delivered

Yes, with your consent

N/A

(we don’t share without your consent)

Additionally, we list below reasons that we may share your personal information:

Third-Party Contractors – We may use contractors (“Service Providers”) to perform limited services on our behalf, such as hosting websites and providing email services.  Service Providers are required to obtain only the personal information they need to perform the function for which they are hired, to maintain the confidentiality of personal information, and not to use personal information for any other purpose.

Compliance with Law and Prevention of Harm – We may disclose personal information if we have a good faith belief that such disclosure is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce any applicable terms of service, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of the Company, our users, yourself or the public.  We may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Business Transitions – We may share information with businesses that are legally part of the same group as the Company, or that become part of that group.  We reserve the right – in the event of a business transition such as a merger – to transfer personal information to a new business owner, on the condition that such personal information must be treated in accordance with this Policy.

Aggregated and De-identified Data – As noted above, this Policy addresses the collection and sharing of personal information, that is, information that can reasonably be connected with a particular user.  We may occasionally de-identify and/or aggregate personal information – to the extent permitted by law – to the point that it can no longer be associated with a particular user.  When that occurs, such information is no longer personal information.  As such, that information may be shared more broadly than is described by this Policy.  Note, however, that the sharing of de-identified and/or aggregated data for academic or medical research is governed by the provisions of the separate Informed Consent to Medical Research that we encourage you to review separately from this Policy.


How does eo protect my personal information?:

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law, HIPAA, and SOC-2 requirements. These measures include computer safeguards and secured files and buildings.

No method of transmission over the Internet or method of electronic storage, however is entirely secure.  Therefore, while we strive to use appropriate administrative, physical, and technical safeguards to protect personal information, we cannot guarantee its absolute security or confidentiality.  Please be aware that certain personal information and other information provided by you in connection with your use of the service may be stored on your device (even if that information is not collected by us).  You are solely responsible for maintaining the security of your device from unauthorized access.

Personal information will be retained for as long as is reasonably necessary to achieve the purposes set forth in this Policy, and to comply with all applicable laws.


How does eo collect my personal information?

We collect your personal information, for example, when you:

  • Register or open an account;
  • Sign in;
  • Provide information when you onboard and use the services; and
  • We automatically collect information in other ways, such as through the phone to which the app was downloaded, browser information, server log files, cookies, pixel tags, and other technologies.

You are responsible for maintaining the accuracy of the information you provide to us.  You can make changes to your personal information at any time by logging in to your account through our website and updating your Profile.

How does EO use data to make better recommendations as part of care plans?

We use data on user experiences and preferences to make better recommendations for products to be included in care plans via an internal data modeling technique.  This does not involve sharing of any user data with third parties, and is performed to improve our recommendations over time.

Definitions of terms we’ve used in the policy:

  • Affiliates - Companies related by common ownership or control. 
    • eo does not have any Affiliates.
  • Nonaffiliates - Companies not related by common ownership or control. 
    • eo does not share with our nonaffiliates so that they can market to you. Any sharing for product fulfillment and delivery purposes is only done with your express permission.
  • Joint marketing - A formal agreement between nonaffiliated financial companies that together market products or services to you. 
    • eo does not jointly market anything to you.

OTHER PROVISIONS

International Users: The Company and its servers are located in the United States and are subject to applicable local, state, and federal laws.  Users who choose to access the Service do so on their own initiative and at their own risk, and are responsible for complying with all applicable laws, rules and regulations.  Users who choose to access the Service consent to the use and disclosure of information in accordance with this Policy and subject to such laws.  We may limit the Service’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.  We do not represent or warrant that the Service, or any part thereof, is appropriate or available for use in any other jurisdiction.

Children’s Privacy:  The Service is neither directed to nor structured to attract Users under the age of 21.  If you are under the age of 21, you are not permitted to use the Service.  The Company does not knowingly collect personal information from users under the age of 21.  If you are a parent with concerns about children’s privacy issues in conjunction with the use of the Service, please contact the Company at hello@eo.care.

Amendments:  We may modify or amend this Privacy Policy from time to time.  If we make any material changes, as determined by us, to this Privacy Policy, including in the way in which personal information is collected, used or transferred, we will notify you by e-mail to the address specified in your profile or by means of a notice on the Site prior to the change becoming effective.

If you have questions about our Privacy Policy, please contact us by email at members@eo.care or 877-707-0706.

eo In Your Inbox

Get invites to clinician-led events and Q&A sessions - and be the first to know when eo is launching in your area.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.